Privacy Policy and Data Practices
Understanding how we collect, use, and protect your information matters
Introduction to Our Commitment
At Pruvoenoxa, we are dedicated to maintaining your trust and confidence. We safeguard your information and clearly explain our practices when you interact with our website. This policy is designed to help you make informed decisions about sharing information online and to show our respect for your privacy rights.
Your privacy is important to us. This policy outlines how and why we collect personal data, the ways we use it, and the measures we take to keep it secure. Whether you are browsing our resources, contacting us for services, or subscribing to updates, we are transparent about our practices.
How We Collect Your Information
We collect personal information directly from you and automatically through your interactions with our website. This helps us improve our services, customize content, and enhance user experience.
Information You Provide Directly
- Name, contact information, and preferences you enter.
- Messages you send through contact forms or email.
- Feedback or comments submitted on our articles.
- Newsletter or subscription sign‑ups on our site.
- Information required to process service inquiries.
Automatic Collection of Data
- Device type, operating system, and browser details.
- IP address and general geolocation information.
- Site interactions such as page views and duration.
- Actions like clicks, search terms, and navigation.
- Cookies and similar tracking technologies used.
How We Use the Information
Your data helps us respond to inquiries, improve our website, send you updates, and personalize your experience. We do not sell your information.
- Providing requested information or support.
- Enhancing website security and performance.
- Improving our content and user experience.
- Sending relevant communications or updates.
- Processing subscriptions and notifications.
- Addressing support requests and feedback.
- Complying with applicable laws and policies.
Our commitment: We treat your data with care and only use it as described in this policy. All usage complies with Canadian privacy laws including PIPEDA, and international regulations when applicable.
How Your Data Is Shared
We only share your personal information when necessary for service delivery, legal obligations, or to improve site operations. We never sell your personal details.
Trusted Service Providers
Some trusted vendors may process your data for site hosting, analytics, and communication tools. They only use information as instructed by us for authorized purposes.
Legal Requirements and Compliance
We may access or disclose your data if required by law, court order, or government request, always within legal limits.
Aggregated and Anonymous Data
Usage data may be anonymized and used for trend analysis to improve our services. Identifiable information is never disclosed without consent.
Your Rights and Choices
You have the right to access, update, or delete your data where permissible. You can also ask about how your information is used and correct errors, subject to legal restrictions.
- Request access to any personal data we hold.
- Request correction of inaccurate details we keep.
- Request removal of data you no longer wish shared.
- Ask for your personal data in machine-readable form.
- Object to processing your data for certain purposes.
- Request limits on data collection or use.
If you wish to exercise your rights or have any privacy-related questions, please contact us using the details below. We will respond promptly to your request.
How We Protect Your Information
We implement safeguards and follow industry best practices to protect your information from unauthorized access, misuse, or disclosure at all times.
Our Technical Security Measures
- Encryption of data in transit and at rest.
- Regular security software updates and patches.
- Firewalls, secure servers, and limited data access.
- Continuous monitoring of potential vulnerabilities.
Organizational Safeguards
- Internal data protection training for our team.
- Access controls and privacy policies in place.
- Regular audits of data management procedures.
- Prompt response to any privacy incidents reported.
How Long We Retain Your Data
Personal data is kept only as long as needed. We review our practices regularly to ensure we comply with legal obligations and keep data only as long as necessary.
- Account or subscription data kept while active.
- User resource interaction data held as needed.
- Contact and inquiry records maintained temporarily.
- Payment-related information processed securely.
- Newsletter and campaign data stored with consent.
After the purpose is met, data is deleted or anonymized promptly.
International Data Transfers
Where data is processed outside Canada, safeguards and legal frameworks ensure your privacy rights are respected according to international standards.
- Data transfer agreements with providers.
- Using countries with adequate data protection.
- Security protocols during cross-border storage.
- Assessments to maintain regulatory compliance.
Cookies and Tracking Technologies
Cookies and similar tools help us personalize your experience and analyze site performance. You can adjust preferences through your browser or our cookie notice.
Types of Cookies We Use
- Essential for secure and efficient site operation.
- Track usage to improve our content and services.
- Remember preferences for better experience.
- Enable additional features on our website.
Visit our cookie policy to learn how to manage your preferences.
Updates to This Policy
We may update our privacy policy to reflect new legal requirements or service improvements. Please review this page for current details.
- Changes will appear in this section online.
- Significant updates shared via email or notice.
- We note the latest revision date above.
- Your use means acceptance of the new policy.
Check for updates before sharing new information.
How to Contact Us
For questions or to exercise your privacy rights, reach out to us using the contact information provided below.
Pruvoenoxa
997 Seymour Street, Vancouver, BC V6B 3M1 Canada
Phone: +1 (837) 447-3723
Email: content@pruvoenoxa.org
Last reviewed December 13, 2025
Effective from December 13, 2025